Privacy Policy The Perez Foundation for Health and Hope

 

Your privacy matters to us. The Perez Foundation for Health and Hope (“the Foundation”) is committed to protecting your personal information and treating it with care, respect, and confidentiality, especially because we serve individuals and families facing medical and financial hardship.

 

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

 

The Foundation provides assistance and services exclusively to residents of the State of Texas. Donations do not extend eligibility for services outside of Texas.

 

California residents may have certain rights regarding their personal information under applicable privacy laws. Requests related to personal data may be submitted by contacting the Foundation through our website.

 

Information We Collect

 

We may collect personal information when you:

• Apply for assistance

• Contact us through our website or email

• Make a donation

• Sign up for updates or resources

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This information may include:

• Your name, address, phone number, or email

• Financial information needed to understand hardship or eligibility

• Medical-related information you choose to share to help us understand your situation

• Any documents or messages you submit to us

 

We only collect information that is reasonably needed to support our mission.

 

How We Use Your Information

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We use your information to:

• Review and process assistance requests

• Communicate with you about your application, donation, or inquiry

• Provide support, referrals, or resources

• Meet legal or reporting requirements

• Improve our programs and outreach

 

We do not sell, rent, or trade your personal information.

 

How We Protect Your Information

 

We take privacy seriously and use reasonable safeguards to protect your information. Access to sensitive data is limited to authorized board members, staff, or volunteers who need it to perform their duties and who are expected to keep it confidential.

 

Sharing Your Information

 

We do not share your personal information with others except:

• When you give us permission

• When required by law

• When working with trusted partners or service providers who help us deliver assistance (and who are expected to keep your information confidential)

Medical-related information is handled with extra care and shared only when absolutely necessary and authorized.

 

Donor Privacy

 

We respect donor privacy. Donor names and contribution details are not shared publicly without permission, except as required by law. Donor information is used only for acknowledgment, record-keeping, and mission-related communication.

 

Children’s Privacy

 

We do not knowingly collect personal information from children without the consent of a parent or legal guardian. Any information involving minors is handled with additional care and protection.

 

How Long We Keep Information

 

We keep personal information only as long as needed to carry out our work or meet legal requirements. When information is no longer needed, it is securely deleted or destroyed.

 

Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Questions or Concerns?

 

If you have questions about this Privacy Policy or how your information is handled, please contact us through our website or reach out to the Foundation’s leadership team.